4BUY is an online platform for posting advertisements that allows users to buy and sell products and services, organize auctions, and open stores or offices.

What operating systems does 4BUY support?

The app is available for Android and iOS devices.

How many categories are available in the app?

The app includes 12 categories, covering cars, real estate, services, electronics, auctions, and more.

What if I can't find a suitable category for my ad?

You can contact the technical support team or marketing team to suggest adding the required category.

To register:

1. Enter your WhatsApp phone number.

2. Provide your full name, email address, and password.

3. You will receive a 4-digit verification code via WhatsApp.

4. Enter the code to complete the registration process.

Yes, registration is required to access all app features and connect with advertisers.

Ensure that you’ve entered your phone number correctly.

Check your internet connection.

Make sure the WhatsApp application is active.

If the issue persists, contact the technical support team through the app.

Yes, you can log in from multiple devices using your account password.

No, the verification code is only sent during initial registration, when resetting your password, or when changing your phone number.

Yes, registration requires an active WhatsApp number to receive the verification code and activate the account.

No, registration in the 4BUY app is completely free.

Tap "Forgot Password" on the login screen.

Enter your phone number linked to your account.

You’ll receive a verification code on WhatsApp to reset your password.

Logging out won’t affect other devices where you’re logged in.

To log out from all devices, change your password.

Yes, you can update your phone number in the account settings. You’ll need to verify the new number via a code sent to WhatsApp.

You can edit details like your name and email address via the "My Account" menu.

However, you cannot change your WhatsApp number without re-registering with a new number.

Yes, you can request to delete your account from the settings menu or by contacting customer support.

You can change the language from the "My Account" menu. Click on "Change Language" and select your preferred option.

The app supports both Arabic and English.

No, changing the language only affects the app interface. Ads are displayed based on the selected country.

Yes, you can change the language at any time from the settings.

No, the app supports one language at a time, but you can easily switch between languages.

No, changing the language does not affect ad posting. You can post ads in any language.

Ensure your app is updated to the latest version. If the issue persists, contact support.

No, ads are displayed based on the country you selected, not the language

Yes, you can choose any language regardless of the country.

No, changing the language does not affect your account data or posted ads.

No, you can post your ad in any language, and it will appear to all users regardless of the app language.

You cannot edit the ad after posting it, so choose the appropriate language beforehand.

Click on the camera icon in the main menu, choose the appropriate section, then add photos, an ad title, a product description, and a price. Complete the steps by paying and publishing.

No, you must choose only one section that matches the type of product or service.

The ad duration is 30 days, with the option to choose automatic renewal if you have ad credit.

Yes, you can add up to 5 clear photos of the product or service.

Yes, by selecting the "Add Video" feature as an additional promotional service.

Yes, you can edit the phone number during the ad posting process.

Yes, you can specify the geographic location to help buyers find you.

Selecting the location is optional for some categories, such as products, and mandatory for others, such as services and real estate.

For example:

If you are advertising an apartment for rent, specifying the location is mandatory to indicate where the apartment is.

If you are advertising a service, you must specify the area or region where the service is offered.

Yes, posting an ad requires credit in your wallet within the app.

Payment is made by purchasing credit packages available in the app.

The cost is deducted from your wallet balance when you post an ad.

Payment methods include KNET or Visa.

No, you cannot edit the ad after posting it, but you can delete it or mark it as "Sold."

If you selected automatic renewal while posting the ad, it will renew automatically. If not, you'll need to repost the ad.

Yes, you can select the "Ad without contact number" feature during ad setup.

Yes, you can delete the ad from the "My Ads" list in your account within the app.

When the ad expires, it is automatically removed from the app. If you have selected auto-renewal, the ad will be renewed automatically using the available balance in your account.

You can choose features like:

Adding a video.

Pinning the ad to the top.

Sending a notification to all users.

Promoting a quick deal.

The promotion features include:

Adding a promotional video.

Pinning your ad at the top.

Sending a notification to all users.

Quick deal promotion.

This feature allows you to grab customers' attention with a professional video showcasing your product or service. Your ad appears in the premium ad list for 30 days.

This feature ensures your ad remains at the top of the selected section and the ads page, making it the first thing users see. Your ad stays pinned for 15 days.

When you select this feature, one notification about your ad is sent to all app users, ensuring maximum visibility. Your ad also appears in the premium ads list for 15 days.

This feature highlights your ad by sending 3 notifications (every 5 days) to all users and enabling pop-up ads on user screens. The ad remains pinned at the top for 15 days to expedite sales.

You can add a promotion feature while posting your ad by selecting the desired feature from the "Add-ons" list before completing payment and publishing.

Yes, you can choose multiple promotion features for the same ad, such as adding a video, pinning the ad, sending notifications, and quick deal promotion.

Yes, the promotion cost is added to the ad posting fee and is deducted directly from your app wallet balance.

No, you cannot modify the promotion after publishing the ad. You can add new features when creating a new ad.

While sales cannot be guaranteed, promotional features significantly increase the chances of your ad being viewed and engaged with by potential buyers.

Add Video: 30 days.

Pin Your Ad: 15 days.

Send Notification: Once, and the ad remains featured for 15 days.

Quick Deal Promotion: 15 days with 3 notifications.

This feature displays the latest 6 ads from each section on the app's homepage as "New Arrivals," whether they are featured or regular.

4BUY Auctions allow users to sell new or used products through bidding, ensuring the highest possible price.

Click "Post Auction Ad" on the homepage.

Choose the category and add images or videos (optional).

Set an approximate price (optional) or choose "No Minimum Price."

Select auction duration (1 day, 3 days, a week, etc.).

Pay the fees to post the ad.

Select the product you want to bid on.

Pay the auction entry fee from your app wallet.

Place your bid; consecutive bids require another user to bid first.

Fees are paid once upon joining the auction.

Fees are refunded if you don't win the auction.

If you win, the fees are considered a commission for the app.

No, only products, whether new or used, can be sold in auctions.

The winner's name (last bidder) is displayed on the product after the auction ends.

The seller can contact bidders through the internal chat under "My Auctions."

The seller can move the ad to the "Direct Sale" section at a fixed price.

Yes, you can copy and share your auction link on social media to attract more bidders.

They appear on the homepage, in dedicated sections, and in random auction listings for maximum exposure.

You can choose an auction duration from 1 to 30 days.

If a new bid is placed before the auction ends, a 15-minute extension is activated to continue bidding.

If a bidder wins but fails to complete the deal, fees are forfeited, and they are banned from future auctions.

Auction ads are considered premium and are displayed prominently within the app, with options for external promotion via shared links.

Yes, auctions can be deleted anytime, but paid fees are non-refundable.

All bidders are registered with WhatsApp numbers, and their names and bids are visible to the seller.

You can contact the Auctioneer exclusively through the in-app chat feature.

No, auction ads do not support promotion features except for the video feature.

Because auction ads aim to achieve the highest bid naturally without additional promotions.

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You can buy credit from the "My Account" menu by selecting "Credit." Choose your preferred payment method (KNET or Visa) and complete the purchase.

 MasterCard.

You can pay using KNET, Visa, or MasterCard.

You can earn credit by sharing a unique app link with your friends through the "Share and Earn" feature.

You earn free credit for each friend who registers using your unique link.

You can use the credit to post ads, add promotional features, or participate in auctions.

Credit cannot be refunded after purchase as it is added to your account wallet.

Yes, you can divide the credit to post multiple ads or use it for promotional features.

You can check your remaining credit balance under the "Credit" section in the "My Account" menu.

No, credit is linked to your personal account and cannot be shared with other users.

There is no maximum limit for the credit you can earn or buy.

You will need to buy more credit to complete the posting or add promotional features.

Yes, you can use credit to post auction ads and pay bidding fees.

Yes, new users receive free credit to post two ads upon initial registration.

Yes, every user receives free credit to post two ads each month.

Select promotional features wisely and use credit for ads targeting a broader audience.

Yes, buying larger packages offers more ads at a lower price per ad.

1 Ad: 2 KWD

2 Ads: 4 KWD

3 Ads: 6 KWD

4 Ads: 8 KWD

6 Ads: 12 KWD

8 Ads: 16 KWD

9 Ads: 18 KWD

10 Ads: 20 KWD

20 Ads: 30 KWD

40 Ads: 50 KWD

No, the credit you purchase remains in your account until used and does not expire.

No, credit is non-refundable after purchase.

Yes, there is an icon under each ad that shows the number of views your ad has received.

No, the app only displays the number of views and does not reveal viewer identities.

Commercial ads are large post or animated banner ads that appear in prominent locations within the app to showcase products or services professionally.

You can request a commercial ad through the "Commercial Ads Request" page in the app by selecting the ad type and entering the required details.

Yes, you can submit your own design, but it must comply with the app's dimensions and may be adjusted by the design team if necessary.

The ad is usually designed within one to two hours after contacting the advertiser.

Commercial ads appear on the app's homepage, sections, and premium ad pages depending on the selected ad type.

Payment is made via KNET or Visa directly within the app.

No, the ad cannot be edited after publishing, but you can request edits through the support team.

No, the design cost is included in the selected package.

Various packages are available, such as Entrance Post, Store Banner, Auction Banner, etc., each with specific duration and price.

Yes, you can track the ad performance and view count through the view icon.

The ad opens in full-screen mode, with options to include WhatsApp or website links for contact.

Refunds are only provided in exceptional cases after contacting the support team.

Yes, you can request to renew the ad for a new period based on the selected package.

Adhere to the app's policies, such as responding promptly to the marketing team and providing accurate information.

Yes, the ad can be shared through a unique link on social media or other platforms.

Commercial ads are displayed in various places within the app, such as:

Featured ads on the app's main screen.

Notifications sent to all app users.

Displayed in the dedicated commercial ad section.

Yes, you can contact the marketing team to arrange a meeting and pay in cash.

This service allows subscribers to create a customized store or office within the app to display all their ads in one place with the ability to customize the store name, logo, and contact details.

You can subscribe through the "Request Stores and Offices" section in the app, fill in the required details, and make the payment.

The app offers monthly, semi-annual, and annual plans with a specific number of ads for each package.

Yes, you can update the store logo, banner, and contact number through the "My Account" section.

The store is displayed on a dedicated page for stores and offices and is marketed across various locations within the app.

Yes, each store or office gets a sponsored ad through social media platforms and search engines.

You can set a phone number that appears on the store interface and communicate with customers through WhatsApp and in-app chat.

Subscription fees cannot be refunded after payment.

Yes, you can change the store's main category if needed.

The store is promoted through the app's marketing team using sponsored ads and a dedicated store link.

Yes, you can request technical support through the support section in the app.

No, ads remain in the category where they were published.

Products or services must match the selected category and comply with the app's policies.

You can track the number of views for each ad through the view counter icon.

Yes, a notification is sent to the subscriber before the subscription ends.

Yes, the service includes free Ad post or banner design upon request.

Yes, the 4BUY team provides technical support to help manage the store or office.

Yes, subscribers can easily add new products or services until the package's ad limit is reached.

Once the ad limit is reached, regular ad fees will apply for additional listings.